Support

It is not hard to find your way around Ramses Gold Mobile Casino. However, for those times when you require help or would like to take advantage of a special bonus or promotion, Ramses Gold Mobile Casino offers top-notch customer support. The customer support department is just one of the ways this casino wants to ensure players are taken care of and enjoying their casino experience.

Casino players who have to contact customer support will also be delighted to know they can do so using various ways. It is possible to contact 24 hours per day, 7 days a week with any queries or concerns. The answers to the most commonly asked questions are also available in the Common Questions section of the website, and you can read these to view if the Common Questions section already as the answer to your question. Some of the reasons to contact Ramses Gold Mobile Customer Support department include problems with casino software, an inability to make a deposit or a withdrawal, or further clarification of a promotion or tournament.

Since the casino is dedicated to taking care of all players, there are various methods such as Telephone, Email and Live Chat to reach a customer support representative for help. Players will find friendly and efficient staff ready to help.

By Telephone

In the past, a telephone call was the only wall to reach a customer support representative at almost all companies. This has changed with technology, by Ramses Gold Mobile Casino has not done away with a tried and true method of obtaining help. Casino players are just a telephone call away from receiving a solution to their problem, and they can hear a friendly voice on the other end. The number is available for direct assistance, and the casino also has a handy fax number where players can send information.

By Email

If your query is not an emergency, or if you prefer to just an a quick note electronically, then Ramses Gold Mobile also has customer support available for this. It is just a matter of using your computer or mobile phone to type an email to the customer support department detailing your question or problem. A representative will then reply to your email as soon as they are able. This is just one way to obtain help when your problem is not an emergency.

By Live Chat

Anyone casino which would like to provide instant help to their players will offer Live Chat support. Ramses Gold Mobile Casino is no exception. Live Chat is indeed a new innovation, but it allows online casino players to enter the casino lobby, and with only a few clicks they can be chatting with a customer support representative using live chat. This is a form of instant messaging, and the person from customer support will be able to view the problem they are having while it is occurring, or can answer a question just at that moment. It is just a matter of selecting Live Chat and waiting for the live chat window to load up. Someone will be ready and waiting to chat with you.

Contact Customer Support

These are just some of the various ways a casino player such as yourself can contact customer support at Rameses Gold Mobile Casino, and staff are waiting just to help you.